Privacy Policy

Last Updated: 21st July 2026

At Forveta, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit forveta.com, place an order, contact our support team, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are

Business Name: Forveta

Company Name: Minha Retail Limited

Company Registration Number: 15797974

VAT Number: 492434673

Registered Address: Unit 6A, 53 Broughton Lane, Manchester, M8 9UE, United Kingdom

Website: https://forveta.com

2. Information We Collect

We may collect and process the following categories of personal information.

Information You Provide

When you place an order, create an account, or contact us, you may provide:

  • Full name

  • Email address

  • Telephone number

  • Billing address

  • Delivery address

  • Payment and order information

  • Messages sent via email, live chat, contact forms, or other customer support channels

Information Collected Automatically

When you browse our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Website usage data

  • Pages visited

  • Time spent on pages

  • Referral source

  • Cookie and tracking technology data

For your security, Forveta does not store your complete payment card details. Payments are securely processed by trusted third-party payment providers.

3. How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders

  • Arrange shipping and delivery

  • Provide order confirmations and tracking updates

  • Respond to customer enquiries

  • Process refunds, exchanges, and warranty claims

  • Improve our website, products, and services

  • Detect and prevent fraud or unauthorised activity

  • Comply with legal and regulatory obligations

  • Send promotional offers and marketing communications where you have provided consent

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data on one or more of the following lawful bases:

  • Contractual necessity – to process your orders and provide our services.

  • Legal obligation – to comply with tax, accounting, and consumer protection laws.

  • Legitimate interests – to improve our services, maintain website security, and prevent fraud.

  • Consent – for marketing emails, newsletters, or promotional communications where required.

You may withdraw your marketing consent at any time by contacting us or using the unsubscribe link included in our emails.

5. Data Retention

We retain personal information only for as long as necessary to:

  • Complete your order

  • Provide customer support

  • Process warranty or return requests

  • Meet legal, accounting, and tax obligations

Certain records may be retained for up to six (6) years, as required under UK law.

Once no longer required, your personal data is securely deleted or anonymised.

6. Sharing Your Information

We only share your information when necessary with trusted service providers that help us operate our business.

These may include:

  • Payment providers (such as Shopify Payments, Stripe, Klarna, Apple Pay, Google Pay, Visa, Mastercard and other supported payment services)

  • Delivery and logistics partners

  • Website hosting providers

  • IT and technical support providers

  • Fraud prevention and security services

  • Marketing and analytics platforms

All third-party providers are required to process your information securely and only for authorised purposes.

We never sell, rent, or trade your personal information to third parties.

7. Your Privacy Rights

Under UK GDPR, you have the right to:

  • Request access to your personal information

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal information where legally permitted

  • Restrict or object to certain processing activities

  • Withdraw consent for marketing communications

  • Request data portability where applicable

  • Lodge a complaint with the UK Information Commissioner's Office (ICO)

To exercise any of these rights, please contact us using the details provided below.

8. Cookies

Our website uses cookies and similar technologies to:

  • Ensure the website functions correctly

  • Remember your preferences

  • Improve website performance

  • Analyse visitor behaviour

  • Personalise your shopping experience

  • Measure advertising effectiveness

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect some website functionality.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.

Business Name: Forveta

Company Name: Minha Retail Limited

Address: Unit 6A, 53 Broughton Lane, Manchester, M8 9UE, United Kingdom

Website: https://forveta.com

Email: info@forveta.com

Phone: +44 7848 437490

VAT Number: 492434673

Company Registration Number: 15797974

Customer Contact: Click Here

Customer Support Hours

Monday to Friday: 08:00 AM – 05:00 PM (GMT London Time)

Support Available: Live Chat and Email Support during business hours.